Today I want to focus on an often over-looked, left to the last minute component of many direct marketing mail packages – the envelope. If you were to study any of the great direct mail marketers, each will reaffirm the critical importance of the design and look of your envelopes and how certain design principles can result in very profitable increases in response.

If you were to ask any layperson what the purpose of the envelope is and they will typically say its job is to hold your mailings contents together and get them delivered as you intended without them getting lost or damaged.

And they would be right. This would be the “physical” job of the envelope (and an important one at that), but it would not be the answer we marketers are focused on. Ask any sharp marketer what the purpose of an envelope is and he or she will tell you it’s to ensure the recipient notices your direct marketing mail and opens it immediately.

This is what your envelopes must do and in today’s world with all of the junk mail that we receive, this is no small task. Whole books have been written about envelope design and strategy and if you’re so inclined I would suggest you seek out books written by Dick Benson, Herschell Gordon Lewis, Denny Hatch, and Dan Kennedy.

If you don’t have the time or interest, you’re still in luck because I am going to give you several useful and easy-to-use strategies for ensuring your envelopes are getting ripped open immediately.

Two Envelope Design Strategies

There are two basic strategies you can employ when designing your envelopes. The first is what I call the positive recognition strategy. This strategy is designed to result in an “Oh, it’s from your-name-here and I need to open it” response.

This strategy works when you have a relationship with your recipients and that relationship alone is enough to get them to open the envelope (thought you may still want to use several of the envelope booster strategies I mention below).

The second strategy is to arouse significant curiosity from your recipient with your direct marketing mail piece. This strategy can be used with any type of market, cold or warm and it taps into one of the strongest human emotions – curiosity – to get them to open your envelope.

There are different ways you can arouse significant curiosity with your direct marketing mail envelopes, including:

• The envelope that carries a promise
• The important-looking envelope
• The questioning envelope
• The tell-all envelope
• The blind envelope

There are certain parameters that need to be considered when and how to use one of these styles of envelopes and to see examples of each of these, watch this video:

http://www.mikecapuzzi.tv/

Direct Marketing Mail: 10 Smart Envelope Boosters

Regardless of which of the two design strategies you use, there are several “envelope boosters” you can use on your envelope to get the attention of the recipient and practically guarantee they will open it immediately.

These envelope booster strategies are all concerned with “the look” of your envelopes and what you are doing on them to grab attention and yield response. Each is easy to use and anybody reading this article can and should use all of them when designing their envelopes.

1. Fun, live postal stamps – actual first class stamps get more response than bulk rate stamps. Consider using special edition, fun stamps to get more attention.
2. Use both sides – printing on both sides of the envelope can be a smart strategy to get your envelopes to stand out from the rest. Consider adding photos or testimonials to the other side so they will be seen as the envelope is being opened.
3. Non-paper envelopes – there are several alternatives to traditional paper envelopes, including translucent, mirror, linen, denim and clear envelopes.
4. Unique envelope shapes – consider sending your next direct marketing mailing in a unique sized envelope that stands out from all the #10 and 9 x 12 envelopes that fill your mail box. One size I like to use is the invitation sized envelope to send personalized mailings.
5. Colored envelopes – a smart strategy to tie into the time of year or an upcoming holiday (e.g. red envelopes for Valentines Day). There are just as many envelope colors as there are sizes and materials.
6. Tease with CopyDoodles® - using handwritten fonts and doodles and teaser copy on your direct marketing mail envelopes helps them stand out and get noticed right away.
7. Alert with CopyStamps – simulated rubber stamps on your envelopes creates a sense of urgency. Like any of these boosters, these should be used within the correct context of your entire mailing.
8. Engage with CopyComics – Putting cartoons on your direct marketing mail envelopes can be a fun and unique way to engage your recipients, especially when they are personalized to the individual. Check out this video where I show smart ways to use cartoons in your marketing.
http://www.mikecapuzzi.tv/advertising-a-business-using-comics
9. Fun, quirky elements – In this day and age, anything that stands out from all the plain vanilla marketing is a good thing. There are certain elements you can add to your envelopes to make them appear as one-off and individualized as possible.
10. Unique photos – I love using fun, unique photos on envelopes. Photos are proven attention-grabbers and should be used in your direct marketing mail design arsenal.

For more details on these 10 envelope boosters and to see examples of each, please check out this video:

http://www.mikecapuzzi.tv/

I hope this article has opened your eyes to the rather important job your envelopes have and the major part they play in getting maximum response out of your direct marketing mail campaigns. Your envelopes should not be an afterthought when it comes to creating profitable and response boosting direct marketing mail.

If you would like to discover more ways that your marketing can stand out with the use of CopyDoodles and copy cosmetics, check out our Copy Boosting Profits Secrets Course and our CopyDoodles Best Practices Webinar Series!

The big lesson for today is understanding how to create marketing that crosses the goal line.  What I mean is, in many cases marketing will get somebody to a certain point in the process and then not create the final and necessary steps to score (a.k.a. get the prospect to take action).

Using a football metaphor, it’s similar to getting to the five yard line and then not being able to get a touchdown.  All the work to get them to a certain point has been done, but not the necessary final push to score.

In my pile of mail today, I received a direct mail advertisement that exemplifies this short-coming.  Let’s walk through both the letter and the envelope it came in. The blue notes are my notes to you to illustrate the good and bad points

When I received this direct mail advertisement envelope, it looked very personal (except for the indicia) which gave it away as business mail.  The direct mail advertisement was hand-written in real handwriting, taking it to the 5 yard line, but then the company used an indicia versus a live stamp, which prevented the score. Even though this was a mistake the marketer receives a B+ for effort.  Now let’s look at the letter.

This direct mail advertisement letter is a classic example of doing a few good things, but several really dumb things that negate all the good work.  First the good things:

• Personalization increases response and increases conversion.

• Hand-signed signature conveys a real “me to you” letter so it appears to be coming from a real person.

Unfortunately, that’s about it for good techniques.  Now for the bad…

• Logo at top of letter tells me right way this is not personal correspondence (I wonder why they can afford a color logo, but not “real” printing for the envelope?)

• Copy is very weak and is classic, corporate-style copy.  It’s all about them and not my pains and concerns.  When writing copy, always keep your prospect and his pains in mind.  Remember, your reader is always thinking W.I.I.F.M – “what’s in it for me?”

• This direct mail advertisement has no strong call to action.  No urgency.  All he is doing is warning me that he’s going to call.  It would have been much better if he gave me the opportunity to raise my hand and request information from him.

• Telling me to visit their Web site without giving me a reason to visit is worthless and a waste of prime copy real estate.

• Other side of the direct mail advertisement letter was completely blank and could have been used for testimonials, etc.

So there you have it.  A business to business direct mail advertisement letter that had the makings of a pretty decent direct mail package that fails to cross the goal line.

If you’re going to do the hard work of marketing your product or service, make sure you go follow through and create marketing that grabs attention and converts.

Remember, getting all the way to the five yard line, regardless of how you got there, doesn’t count for anything!

Click on the link to download a PDF of this direct mail advertisement envelope and letter example.