Back in April of 1998, marketing guru and master copywriter, Dan S. Kennedy wrote in his newsletter… “Cosmetics Matter!”

What Dan was referring to is one of the most often over-looked and misunderstood copywriting and direct marketing strategies, which concerns “the look” of your copywriting and marketing materials. Regardless if you are working on online or offline marketing, “how it looks is CRITICAL for maximum response.”

While you may not consider yourself a “copywriter” if you are putting words to paper or pixels with the intent of ultimately making money… YOU ARE A COPYWRITER and you should understand the importance of copy cosmetic techniques.

One important note.  Copy cosmetics do not replace the importance of traditional copywriting techniques, such as headline development, creating a compelling offer, etc.

Copy cosmetics enhance the foundation of good copywriting by making your copy visually more interesting and easier to read.

Copy cosmetics include techniques and strategies which:

•    Grab attention!
•    Promise an easy read
•    Convert readership into action
•    “Airs out”  your copy
•    Creates the look and feel of a personal, 1:1 message
•    Creates a “dual readership path” for skimmers

These strategies also allow you to differentiate yourself and standout from the majority of plain vanilla marketers and when used correctly create in increase in response.

So here’s some of my best copy cosmetic tips:

Use interesting photos and images whenever possible.  Typically, these are the first thing the eye is attracted to when glancing at a marketing piece.

-Always have a caption with your photo or image.  It’s logical if the image is the first thing looked at that a caption would be the second, therefore make sure you have a good caption with a strong benefit.

-Use sans-serif fonts for body copy online and serif fonts for body copy for printed materials.

-Vary font size throughout your copy (e.g. a headline at 48 points versus body copy at 12 points).

-Use underlining, boldfacing, simulated hi-lighting and fonts to recreate voice inflection in print.

-Use subheads to break up body copy and offer skimmers a quick readership path.

-Use CopyDoodles™ to simulate handwritten margin notes and doodles.

Remember these tips go along with well-written copy.  They do not replace it, but like a fine wine with a gourmet dinner, it will enhance and improve the overall copywriting design effort.

The big lesson for today is understanding how to create marketing that crosses the goal line.  What I mean is, in many cases marketing will get somebody to a certain point in the process and then not create the final and necessary steps to score (a.k.a. get the prospect to take action).

Using a football metaphor, it’s similar to getting to the five yard line and then not being able to get a touchdown.  All the work to get them to a certain point has been done, but not the necessary final push to score.

In my pile of mail today, I received a piece of mail that exemplifies this short-coming.  Let’s walk through both the letter and the envelope it came in. The blue notes are my notes to you to illustrate the good and bad points

When I received this envelope, it looked very personal (except for the indicia) which gave it away as business mail.  The envelope was hand-written in real handwriting, taking it to the 5 yard line, but then the company used an indicia versus a live stamp, which prevented the score. Even though this was a mistake the marketer receives a B+ for effort.  Now let’s look at the letter.

This letter is a classic example of doing a few good things, but several really dumb things that negate all the good work.  First the good things:

• Personalization increases response and increases conversion.

• Hand-signed signature conveys a real “me to you” letter so it appears to be coming from a real person.

Unfortunately, that’s about it for good techniques.  Now for the bad…

• Logo at top of letter tells me right way this is not personal correspondence (I wonder why they can afford a color logo, but not “real” printing for the envelope?)

• Copy is very weak and is classic, corporate-style copy.  It’s all about them and not my pains and concerns.  When writing copy, always keep your prospect and his pains in mind.  Remember, your reader is always thinking W.I.I.F.M – “what’s in it for me?”

• No strong call to action.  No urgency.  All he is doing is warning me that he’s going to call.  It would have been much better if he gave me the opportunity to raise my hand and request information from him.

• Telling me to visit their Web site without giving me a reason to visit is worthless and a waste of prime copy real estate.

• Other side of the letter was completely blank and could have been used for testimonials, etc.

So there you have it.  A business to business letter that had the makings of a pretty decent direct mail package that fails to cross the goal line.

If you’re going to do the hard work of marketing your product or service, make sure you go follow through and create marketing that grabs attention and converts.

Remember, getting all the way to the five yard line, regardless of how you got there, doesn’t count for anything!

Click on the link to download a PDF of this direct mail marketing envelope and letter example.

Not familiar with GKIC-Philly?  GKIC-Philly is a group of over 180 business owners, sales and marketing professionals, entrepreneurs, and professional practice owners interested in learning more about the direct marketing strategies and techniques taught by marketing gurus, Dan Kennedy, Bill Glazer and Michael Capuzzi.

GKIC-Philly offers you a unique opportunity to learn about direct marketing that goes against traditional, big, dumb marketing you see around every day.  Our type of marketing is measurable, affordable, and effective and yet we are not right for everybody.

GKIC-Philly is a resource for entrepreneurs who believe in “outside-the-box” thinking and ideas.  We are completely different than business referral groups and nothing like your local Chamber of Commerce. 

We are 100% focused on learning about marketing that works.Learn more at http://gkic-philly.com